Disabled Access & Facilities at Knowsley Safari
*Due to the recent COVID-19 outbreak, accessibility may be limited in some places during our phased re-opening. Some of the changes include:
- Animal talks will not take place
- Some indoor areas are currently closed
- Wheelchair and pushchair hire is not currently available
- Longer queues for toilet facilities to make time for additional cleaning
Thank you for understanding. We will continue to update you if anything changes.
Disabled Access & Facilities at Knowsley Safari
We have made it our mission to ensure that Knowsley Safari is accessible for everyone. Whether you have a wheelchair, pushchair or are visiting with somebody who has additional needs, we have done all we can to make sure that everyone is catered for and everyone can enjoy the safari.
Knowsley Safari is an ideal day out for those in wheelchairs or with pushchairs due to our level footpaths. However, we also have provisions in place to support those with additional needs with our Sunflower Lanyards, so assistance is always available for those who need it.
With short displays and talks, plenty of places for rest and respite and the option of taking the Safari Drive as many times as you’d like, there are lots of opportunities to take some downtime.
1:1 carers go free
If you are disabled and visiting with a registered carer, one carer is admitted free entry when you purchase a full-price ticket. All you need to bring is proof of Carers Allowance, Disability Living Allowance, Personal Independence Payment or Attendance Allowance.
If you are a blue badge holder, we have a dedicated parking area for those with disabilities. Disabled parking bays are adjacent to the entrance, next to the coach park. You can also access the walk around entrance with ease as there is no kerb between the parking bays and entrance.
Wheelchair / pushchair friendly entrance
When you arrive, access to the Foot Safari is easy. The walk around entrance is on one level, with ramped access at all kerbs, making it easy to access the entrance with a pram or wheelchair.
If you’d rather not bring your own, we have wheelchairs, pushchairs and mobility scooters available to hire from the information centre. Take a look at our price list for 1-day hire below
Single Stroller £8.00
Double Stroller £12.00
Wheelchair £5.00 (£20.00 deposit)
Mobility Scooter £20.00 (£50.00 deposit)
Adult changing facilities
We have a designated adult changing room with a hoist. These accessible facilities are located in the main toilet block by our disabled parking. Please see our Accessibility Statement for more information.
Accessible toilet and baby changing facilities
There are two unisex accessible toilets in the courtyard close to the shop and restaurant. We also have a separate baby changing room and another two disabled toilets beside the car park, towards the entrance of the Safari Drive. There are baby changing facilities available in all WCs on site.
Assistance Dogs, including Guide Dogs and Hearing Dogs, are welcome to accompany their owners in some areas of the Foot Safari. Unfortunately, we cannot allow Assistance Dogs access into the animal areas on the Foot Safari or Safari Drive for safety reasons. We can, however, provide a water bowl for Assistance Dogs when they are accompanying you on site.
1:1 carers can enter the park for free with a paying park guest and valid documentation. Carers can take the place of Assistance Dogs and accompany those who require assistance in the areas where dogs are not permitted.
We have baby changing facilities available in all of our toilets, as well as a dedicated baby changing room. If you are using the cafe, we are more than happy to warm bottles or baby food for our visitors. For those who choose to eat in the cafe, we aim to offer a range of healthy meals and snacks for children.
All of the animal viewing areas along our Foot Safari are accessible by wheelchairs and pushchairs, except the giraffe platform. You can access the equatorial viewing platform through the giraffe house. Wheelchair spaces are available for the Sea Lion Display. However, pushchairs and prams are not permitted in the sea lion auditorium, but you can leave them in the designated pram park outside.
We know that it’s not always obvious who needs additional assistance and support. That’s why we have now introduced Sunflower Lanyards at the Safari. The Sunflower is a discreet signal to our members of staff that the wearer has a hidden disability and may require some additional assistance. If our staff can see somebody wearing a Sunflower pin badge, lapel ribbon or lanyard, we’ll simply ask if you need a hand with anything and provide support where needed. If you require a lanyard, just ask for one on arrival and return it at the end of your visit.
Equatorial Express and Baboon Bus
There is a separate carriage available especially for wheelchair users on the Equatorial Express railway. If you would prefer to travel on our Baboon Bus around the Safari Drive and have a wheelchair user in your party, the bus can be converted to accommodate one wheelchair at a time. Please provide us with 48 hours’ notice to allow conversion.
We no longer allow dogs in any area of the safari park, with the exception of Assistance Dogs in certain areas. This is to ensure the safety of our animals and yours. There is, however, on-site accommodation for pets away from the main animal enclosures.
You can hire a padlock for our kennels from reception on arrival with a £5.00, refundable, deposit. Our kennels provide basic accommodation for your pet and drinking water is available. However, we do not provide water bowls or blankets so please feel free to bring along any items that will make your pet as comfortable as possible.
Assistance Dogs are allowed access to pedestrian areas, but not the animal areas. They are not allowed to accompany you on the Safari Drive for safety reasons.
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