Vacancies at Knowsley Safari

Current job roles and staff benefits

 

If you are looking for a career where you would be part of an organisation that actively tries to make a difference to the natural world by inspiring and connecting our communities to benefit all of those generations still to come, then Knowsley Safari could be the place you’ve been searching for. This amazing feeling and call to action is something which our staff care so passionately about. We focus on making a positive impact on our guests, our animals, our community and our people.

 

Permanent Positions

Coordinator - Ungulates

We have an exciting opportunity for a Coordinator to join the Safari team in the Ungulates department. Following a restructure of our animal team aimed towards focussing on skills base and taxonomy, our animal team is now made up of a Carnivore team and an Ungulate team. Each team is led by an Animal Team Manager who has a Senior Coordinator and Coordinator reporting into them. Senior Coordinators and Coordinators are responsible for the daily operation of the section and will manage staff on a day-to-day basis.

 

The Recruitment Pack for this role which includes more information along with the job description and person specification can be downloaded here.

 

How to Apply

Application Form can be downloaded here and must be submitted along with your CV.

Our Equal Opportunities Monitoring Form can be downloaded here.

 

The closing date for applications is midnight on Wednesday 13th March 2019.

Seasonal Positions

Learning and Discovery Office Support

We are recruiting for a warm, welcoming and well organised individual to support the Learning & Discovery department with the following tasks. These tasks are somewhat the ‘backbone’ of the department: The essential jobs which allow us to function and welcome 25,000 school children a year. We are looking for a candidate who can provide first class customer service and also support the educators in the team with their tasks, timetables and delivery. The department is dynamic and fast paced so we are looking for an applicant who is both bubbly and energetic but also conscientious in their work.

 

Main Responsibilities

Supporting the running of the Learning and Discovery department through the following means:

  • Dealing with school enquiries and bookings via phone and email
  • Meet and greet schools on the day of their visit supporting with payment and activity schedule
  • Managing the online shop and processing orders for  kids clubs
  • Inputting data
  • Producing basic reports on bookings
  • Support the production on departmental rota
  • Communicate activities with other safari teams

Ideally the candidate will be trained to deliver guided tours to school groups on coaches to support on an ad hoc basis. Good presentation skills and confidence in public speaking and using a microphone is required. Prior animal knowledge is preferred but not essential. Full training will be given.

 

Candidate Profile

  • Warm, welcoming and professional
  • Confident communicator (Phone, email and verbal)
  • Well organised
  • Attentive to detail
  • Adaptable
  • An excellent telephone manner and competency with Word and Excel is essential as well as being generally computer literature. Full training will be provided on internal systems.

 

Hours of Work

Monday to Friday 9.30am-2pm, term time only based on Liverpool City region school holidays. Some flexibility is required  e.g. during peak school season a finish time of 3pm.

 

Contract Type

This role is for a fixed term only and employment will be via our external recruitment agency on a temporary workers agreement.

Anticipated start date – Week commencing 25th February

Anticipated end of contract – Week commencing 22nd July

 

How to apply

Send in our application form together with your CV to recruitment@knowsley.com. Please no postal applications.

 

Click here for application form.

Please note that this post is subject to a DBS check.

 

Closing date – Thursday 28th February 2019

Interviews will be held – WC 4th March 2019

 

Please note due to the expected number of applications for this position we will only be able to contact those who have been shortlisted for interview.

Guest Services Team Members

If you’re interested in working in a fun, vibrant and totally different environment unlike any other then becoming part of our 2019 seasonal team may be for you. We’re looking for ‘people who love people’ as we hope that each and every guest who visits Knowsley Safari experiences “The Best Day Out Ever”. This centres around positive guest engagement, being respectful and welcoming, understanding and empathetic and relies on you using your initiative to enhance their experience.

This isn’t just any normal interview, this is an audition.

We want personalities who are fun and engaging with our guests and who are determined to deliver each and every guest a wonderful experience, leaving them with memories which last forever.

If you think that you’d be an asset to our team then ask yourself these questions:

Can you?

  1. Smile and be friendly and welcoming;
  2. Display enthusiasm and initiative;
  3. Proactively engage with children and adults

Are you?

  1. Confident and hardworking;
  2. Fun and engaging;
  3. Proactive

If you answered yes to all these talents, then you could be joining our guest engagement and customer services team.

If you are successful with your application, you must be willing to work on a flexible basis. Hours will vary depending on the needs of the business and time of the year. Working days will include weekdays, weekends, bank holidays, school holidays and evenings.

How to Apply

If you think that you are the ideal Team Member then submit your recent CV including full contact details (name, mobile number and email address) along with a short message detailing why you believe you are suited to the role to: admin@archospitality.co.uk

Our next recruitment day will be held before Easter so apply now to express your interest.

Internships & Work Experience

Internships/Work Experience

For individuals who are planning a career within the zoological community, Knowsley Safari’s Internships are a fantastic opportunity to learn from our experienced staff within an outstanding Safari Park environment.

At this time we only offer the following two work experience / internship programmes and are therefore unfortunately unable to accommodate any other requests that do not meet the criteria or commitment as outlined below. Please read the following information carefully, along with the pages linked that provide more information about the internships below before emailing or applying.

Programme Days Per Week Commitment Application Period More Information
Animal Team Internship (Student Keepers) 5 (Full-Time) 1 Year Closed Click Here
Learning & Discovery Summer Placement Varied Varied Open Click Here

To be eligible to apply for our internships you must meet the following criteria:

  • You must be 18 years old or above.
  • You must be able to commit to the full duration of the placement on the dates agreed.

For Animal Team Internships:

  • You must be undertaking an animal related course which requires work experience or placement; or
  • You intend to take a ‘sandwich year’ within your degree in order to gain experience within a zoological collection.
  • Working with animals can be routine and very physically demanding, you should have a reasonable level of fitness to carry out the placement and will be required to complete a medical questionnaire.

Please note that all placements are voluntary and unpaid. Accommodation is not provided. Places available are limited for each opportunity and are subject to application and assessment.

Benefits

  • 31 days’ annual leave (inclusive of bank holidays) increasing with service;
  • Access to a generous pension scheme;
  • Complimentary tickets to Knowsley Safari including ride wristbands for any children;
  • Free entry to affiliated zoo’s and collections through BIAZA;
  • Discounts on a range of products and services offered by the Estate;
  • Investment from us into you and your role;
  • Childcare vouchers;
  • Cycle to Work scheme;
  • Free car parking;
  • Free uniform for applicable roles;
  • Long service awards;
  • Staff social events such as the Summer BBQ and Christmas tea party.
  • 10 x complimentary tickets to Knowsley Safari including ride wristbands for any children;
  • Free entry to affiliated zoo’s and collections through BIAZA;
  • Discounts on a range of products and services offered by the Estate;
  • Investment from us into you and your role;
  • Free car parking;
  • Free uniform;
  • Staff social events such as the Summer BBQ.

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