Our magical lights experience will return in Winter 2024

Discover the enchantment of our stunning Christmas lights extravaganza as Knowsley Safari undergoes a dazzling transformation into an illuminated wonderland.

This year, we’re delighted to introduce our new rainbow road and you may even notice some talking trees! We’re also excited to reveal new animal installations at this year's event, keep your eyes peeled for our illuminated hippo submerged in our natural water features, whilst Enchanted favourites return, such as light-up giraffes, penguins, zebras, and polar bears.

Our Winter Village is back for its second year, journey through our technicolour light tunnel and watch as Santa’s elves prepare for the big day at his workshop – don’t forget to write and post your Christmas wish list to the big man himself.

Not forgetting our famous toasted marshmallows by the fire, we know how much our younger (and older) guests enjoy this tasty treat. There will also be plenty of pitstops along the way where you’ll be able to enjoy festive foods throughout the trail and then jump on our thrilling rides to complete your adventure*.

With so many photo opportunities for the whole family, this year promises to be our best yet. Make enchanted memories with us this winter on an unforgettable illuminated adventure. 

*Refreshments and rides are not included in the admission price.

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FAQ's

Tickets for Enchanted will go on general sale this Friday 25th August at 10 am, sign up for our newsletter for priority booking.

Day to Night tickets grant access to Knowsley Safari from 1:00 pm and entry to the Enchanted Light trail at 4:30 pm. 

Enjoy the Safari Drive (last entry 3pm) and Foot Safari (last entry to Tiger Trail 3.30pm) and our amazing Sea Lion (1:30pm & 3:00pm) and Bird of Prey displays (2:30pm weekends) before being one of the first group of guests on to our Enchanted Light Trail.

If you are also booking a Santa Experience ticket for the evening, please do not choose a time slot that clashes with the Enchanted Trail, allow at least 30 minutes before, or 1 hour to complete the trail before visiting Santa.

Please note our amusement rides are not running during the day on weekdays in November and December.*

*Except School holidays over Christmas

No, rides are not included in the admission ticket. Ride tickets can be bought individually.

The Santa Experience is a separate event and needs to be added to your booking. This can be added at checkout when booking your tickets to Enchanted.

Book your Enchanted visit, pick your timeslot and you'll be prompted to add the Santa Experience onto your booking.

Please leave enough time in between your experiences.

If you're visiting Santa first, we recommend leaving 30 minutes from your Santa experience to go and see the Enchanted lights illuminated trail.

If you're going on the Enchanted trail first, we recommend leaving around an hour before booking your Santa ticket.

Santa tickets are also available during the day on select dates. Find out more here.


 

You can visit Enchanted on selected dates between Saturday 18th November and Saturday 30th December 2023

You can visit Knowsley Safari for the Enchanted event from 4pm. Please arrive at the entrance to the Enchanted light trail within your 15-minute time slot. If you arrive after this time we cannot guarantee entrance onto the trail. The Light Trail, rides and the Foot Safari will close at 8pm.

Please note that if you are visiting Knowsley Safari during the day, you will need a separate ticket for Enchanted in the evening. The Foot Safari will remain open so you don’t need to leave and then come back in. However, the animal sections and the rides will close at 3.30pm. Rides reopen again at 4.00pm ready for Enchanted.

Yes, we have plenty parking and all for free!

If you have a Rides Membership or still have a Gold Membership, you will get your usual benefits inside the park.

When you book online, you will receive an email with your booking confirmation details. Bring this email with you on the day to show at the entrance kiosks and on the entrance to the Enchanted light trail.

There is no need to print anything off. If you have proof of booking on your mobile device or have written the booking reference down, this is all we will need.


​​Enchanted takes place on our Foot Safari only. The Safari Drive will be closed from 3pm.

The rides will be open for Enchanted. If you wish to purchase a wristband or ticket you can do so on the evening at the ride ticket office.

Our food outlets and restaurant will be open with meals and snacks available.

The entire Enchanted light trail route is accessible for wheelchair users and there are rest points on the trail if you would like to take a moment to sit down.

No, not at all. Our restaurants, coffee shop and parts of the Foot Safari will stay open throughout the day and evening. 

The animal sections of the Foot Safari will be closed from 3.30 pm to get ready for the evening event.

Rides close for 30 minutes between 3.30-4 pm.

As this event is after dark, the animals are not visible.

Enchanted is an outdoor event. So, get your best winter outfit on, bring your waterproofs, and prepare to have a wonderful time with your family and friends, whatever the weather.

In the event of strong winds requiring us to close Enchanted, we will contact you as soon as possible to arrange a refund or alternative date.

Our Enchanted tickets are non-refundable and non-transferable.

Yes please do! We love seeing your photos so be sure to tag us on Facebook, Instagram and Twitter using the hashtag #EnchantedatKnowsley

If you would like to bring your own food you are more than welcome.

Hot and cold food and drinks are available to buy on the night, including some festive favourites. We will have our restaurant, coffee shop and outdoor stalls and grill areas open if you would like to eat out with us.

Everyone deserves the right to a fun evening out and that shouldn’t come at an extra cost to carers. That’s why one carer goes free with a paid disabled entry ticket. Any additional carers are required to pay for a full-price ticket. 

Valid proof of carer status is required. E.g Carers Allowance, PIP, DLA, Access card.

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